User Experience design principles used to design Windows 7
Source: Microsoft UX Guide
Job interviews are designed to obtain information of the suitability of a candidate for a job. What could be the components of a UX job interview in general.
Card sorting is technique used to design the navigation structure of a website. The method involves asking representative users to group information into categories. Card sorting is a valuable tool while designing a new navigational structure or while validating an existing navigational structure as it is cheap, includes direct contact with the users, easily implementable.
There are two types of card sorting methods – open card sort and closed card sort. In open card sort the categories are kept open, the user can come up with their own categories. While in closed card sort the user has to use categorizes information within the categories provided.
I dropped a close relative of mine to the airport in Bengaluru yesterday. We faced a lot of issues – the flight got delayed; the display system provided inaccurate details of departure; the airline did not have a representative or help desk.
Lack of correct information had us all worried. Is the flight on time? Is it delayed?
This made me think about the different avenues through which the airline could have done better in providing us information.
what could be other ways for airlines to improve communication with its customers.
In the competitive world, every touch point between the corporate world and the customer is important. The better experience goes a long way in ensuring long term relationships.
Mega Drop downs are a new trend emerging across many websites. Mega drop downs can be characterized by use of categorization for display of navigational links, use of two or more columns for display of data, display of data without scroll etc.
Having worked for a product development company with an enterprise audience, I have come across thousands of forms. So much so that I often think of putting together a ‘checklist’ process for designing forms.
Using a pattern library for development of the forms, seems to be a holistic method. But what do we do with forms that are long and boring with little possibility of any innovation. Do we break it down into chunks and provide categorization, work on a possible sequence etc.
Here are interesting links to form usability,
Design is an inbuilt process that all human being possess. We evaluate alternatives everyday to choose a possible solution to the challenges faced by us. The same is done by Accountants, Engineers, Household workers and the Heads of states everywhere.
For Interaction designers and Usability engineers design rationale is an important element that help us not only choose the correct solution but also justify the choice to stakeholders.
“A Design Rationale is a framework of the reasons behind decisions made when designing a system or artifact. An understanding of the design rationale, or the justification for design decisions made throughout the design process, is necessary in order to understand, recreate, or modify a design” – Wikipedia
Looking at Design rationale, how would an interaction designer build a design rationale justifying the proposed solution?